🤓 Getting Started  ​

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What is Viva?
Viva is a financial sidekick designed to help renters build equity, earn rewards on rent payments, and boost their credit—without taking on debt.

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How does Viva work?

1. Join Viva – Pick the membership that fits you best (prepaid, debit, or apply for credit).

2. Pay Rent & More – Use your Viva card to pay rent and everyday purchases.

3. Build Equity – Every on-time rent payment helps you build savings and credit.

4. Unlock Perks – Get access to FlexPay, deposit protection, and other smart financial tools.

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🔑 Membership + Eligibility  

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Who can sign up for Viva?
Anyone who rents a home in the U.S. and wants to take control of their finances. No credit checks required for prepaid and debit options!

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Is Viva a credit card?
Viva offers multiple options: a prepaid card, a debit card, and a credit-building credit card option. Choose what works best for you!

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Does Viva require a credit check?
No credit check is needed for our prepaid and debit options. If you apply for our credit product, standard credit approval applies.

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💸 Payments & Rewards  

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How do I pay my rent with Viva?
Simply use your Viva card like any other payment method—whether your landlord accepts cards or requires a workaround (we help with that!).

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Do I earn cashback on rent payments?
Yes! With Viva, you can earn rewards when you pay rent and make everyday purchases.

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Can Viva help me build credit?
Absolutely. Every on-time rent payment made through Viva is automatically reported to major credit bureaus, helping you strengthen your credit profile.

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✨ Features & Benefits   

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What is FlexPay?
FlexPay gives you more control over rent payments—helping you avoid late fees or financial strain by offering flexible timing options.

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Is my money safe with Viva?
Yes! We use bank-level encryption and security to protect your information, and your deposits are insured.

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How is Viva different from a rewards card?
Unlike traditional rewards cards, Viva helps renters build real equity, grow savings, and improve credit—without relying on loans or traditional debt.

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🫶 Support & Contact  

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How do I get in touch with Viva?
Reach out to us anytime at hello@join-viva.com or visit our support center in the app.

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Can I cancel my membership?
Yes, you can cancel anytime—no hidden fees or long-term commitments.